Booking Policy
Deposits & Payments
A deposit is required to secure your appointment — the exact amount depends on the service you book and is shown before you pay at checkout. It comes off your final total, with the remaining balance due at the studio. We accept cash or card in person.
Late Arrivals
Life happens — but communication helps. If you’re running more than 15 minutes late, please call or message us. Depending on how busy we are, a significant delay may mean we can’t fit your full appointment in and need to rebook you.
Cancellations & Rescheduling
You can cancel or reschedule online from your account up to 24 hours before your appointment, free of charge. Within that window, changes need to be made by phone so the studio has a real chance to fill the slot.
Missed appointments without any contact forfeit the deposit paid — that deposit is not carried over to a future booking.